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Case study
ManufacturingAI & AutomationAzure

Confidential · Enterprise Manufacturer

22% reduction in unplanned downtime and proactive scheduling for critical assets.

Engagement at a glance
Timeline
6 months
Team
1 ML lead · 2 engineers · 1 OT specialist
Industry
Manufacturing
ROI
Significant production uplift in year one.
Engagement summary

Aging OT and unplanned downtime were eroding throughput across multiple lines.

Engagement overview

Context, scope, and success criteria

Several production lines were experiencing avoidable downtime because maintenance was largely reactive and the telemetry being collected was not standardized enough to support reliable forecasting. The plant had strong technical expertise, but no shared reliability model across lines or sites.

Project snapshot
Timeline
6 months
Team
1 ML lead · 2 engineers · 1 OT specialist
Industry
Manufacturing
Primary stack
Azure cloud native
Objectives
  • Reduce unplanned downtime on the highest-impact asset classes without disrupting existing maintenance workflows.
  • Improve maintenance planning confidence by giving planners early warning signals they could trust.
  • Integrate predictions into frontline operations so the plant floor could act on them, not just inspect dashboards.
  • Create a repeatable pattern that could be rolled out to other sites.
Challenge

Why the work started

Aging OT and unplanned downtime were eroding throughput across multiple lines.

Solution

What we built

Predictive maintenance powered by digital twins on Azure IoT with closed-loop work-order automation.

22%
Less downtime
10
Asset classes modeled
6 wk
First model live
Architecture

Legacy versus modern flow

Platform structure
Legacy state

Reactive maintenance processes, fragmented machine telemetry, and no standard model for prioritizing asset risk.

Modern stack

Azure IoT digital twins connected to predictive models, CMMS automation, and plant-level reliability dashboards for closed-loop maintenance.

Delivery

How the work was executed

01

Established sensor quality baselines, model targets, and digital twin definitions for the top asset classes.

02

Trained failure prediction models using maintenance history, downtime logs, and live telemetry signals.

03

Integrated alerts and work-order automation into the CMMS so planners received action, not just predictions.

04

Introduced reliability review dashboards to compare predicted failures against actual outcomes.

Governance

Controls and delivery rhythm

Model performance, false-positive rates, and asset coverage were reviewed in a cross-functional reliability board every sprint, with plant leadership signing off on rollout thresholds.

Plant reliability improved with proactive intervention patterns, stronger maintenance-resource allocation, and less unplanned disruption to production schedules.

Outcome

Results and next steps

Business outcome
Significant production uplift in year one.

22% reduction in unplanned downtime and proactive scheduling for critical assets.

Next phase

Expansion to additional sites is underway, along with energy optimization signals that can be layered into the same digital-twin foundation.

Have similar architecture bottlenecks?

We can map the same modernization pattern to your infrastructure, release process, and operating model.